Sign Up

Have an account? Sign In Now

Sign In

Forgot Password?

Don't have account, Sign Up Here

Forgot Password

Lost your password? Please enter your email address. You will receive a link and will create a new password via email.

Have an account? Sign In Now

Sorry, you do not have a permission to ask a question, You must login to ask question.

Forgot Password?

Need An Account, Sign Up Here
Sign InSign Up

Question Bump

Question Bump Logo Question Bump Logo

Question Bump Navigation

  • Contact Us
  • FAQs
Search
Ask A Question

Mobile menu

Close
Ask a Question
  • Home
  • Communities
  • Questions
    • New Questions
  • Tags
  • Users
  • FAQs
  • Contact Us
  • FAQs
Home/ Questions/Q 1893
Next
Tosin Olayinka
  • 1
Tosin OlayinkaTeacher
Asked: June 24, 20212021-06-24T08:18:35+00:00 2021-06-24T08:18:35+00:00In: Business

What is the importance of customer service?

  • 1
What is the importance of customer service?

Customer service is the face-to-face interaction between the consumer purchasing a product and the representative of the business selling that product. Most retailers consider this face-to-face interaction an important factor in ensuring buyer satisfaction and incentivizing customer loyalty.

It is important to provide an incredible customer service if you want to keep your customers and develop your business. Customer service is more than telephone support staff. It could be by email, web, text messages and social media. Many companies also provide self-service assistance, so that guests can find their responses at anytime of the day.

The importance of customer service can’t be overemphasised, let look at the importance of it;

1: Customer service is important because it’s sets you apart from your competitors. It can keep people loyal to your brand, products, and services for years to come.

2: Profitability is king in any business, The main reason why customer service is important is because it increases revenue. If there’s good service there’ll be more patronage. 3: It is an effective way for customers to continue purchasing products. Also it’s cheaper and more effective than advertising or marketing to people you don’t know.

3: When you ignore the needs of your customers and you don’t focus on what is bothering them, you are shortening the chances of longevity in your business. With so many duties and responsibilities, you should focus on your core customers if you are serious about your business. Because without them, you don’t have a business at all.

4: If your customers are satisfied, they will tell it to their family, friends and colleagues. In fact, Think about what happened when you recently had a positive experience with the brand. Did you tell your family or friends about it? Your customers have the potential to be the biggest supporters of your brand, as long as you give them a reason to be.

How well you treat your staff will affect how you treat your customers, whether positive or negative. They should learn business ethics and how to deliver well to a customer. You need to make your employees smile, respond intuitively to their needs and they’ll make your customers number one.

  • 0 0 Answers
  • 41 Views
  • 0 Followers
  • 0
Answer
Share
  • Facebook
    Leave an answer

    Leave an answer
    Cancel reply

    Browse
    Browse
    What is the capital of Egypt? ( Cairo )

    Sidebar

    Ask A Question

    Inspirational Podcast

    Stats

    • Questions 284
    • Answers 168
    • Best Answers 109
    • Users 90

    Adv 250x250

    • Popular
    • Answers
    • Anonymous

      Can one still find true ...

      • 6 Answers
    • Bellarmine901

      I need help installing FIFA ...

      • 4 Answers
    • Jay

      For how long can company ...

      • 4 Answers
    • Bellarmine901

      Why spend so much on ...

      • 3 Answers
    • Bellarmine901

      How Do I Keep My ...

      • 3 Answers
    • neha afzal
      neha afzal added an answer Digital Marketing is a tool that has developed the way marketing operates. It has created a new look to customization and personalization in marketing tactics and activities. To get increased… October 25, 2022 at 10:52 am
    • Humayoun Mussawar
      Humayoun Mussawar added an answer Nice article thanks for sharing it to get the audit of your website find out the seo experts in Pakistan contact him for SEO services          … October 14, 2022 at 12:34 pm
    • Realtorspk
      Realtorspk added an answer Nice article thanks for sharing it I just write an article on business ideas in Pakistan October 14, 2022 at 12:23 pm
    • Anchal Verma
      Anchal Verma added an answer New Generation People  Won't Bother much March 24, 2022 at 8:08 am
    • Jhero23
      Jhero23 added an answer Thank you very much April 16, 2021 at 8:40 am

    Users

    Daniel

    Daniel

    • 0 Questions
    • 381 Points
    Scholar
    Dee20

    Dee20

    • 0 Questions
    • 362 Points
    Scholar
    Kenny

    Kenny

    • 0 Questions
    • 256 Points
    Teacher

    Trending Tags

    business (7) coronavirus (11) covid-19 (13) fulfillment (3) hackers (4) health (9) life (9) life hacks (7) love (6) money (6) movies (5) nigeria (5) pc (3) relationship (7) safety (6) social media (5) stay safe (3) success (7) survival (3) virus (5)

    Explore

    • Home
    • Communities
    • Questions
      • New Questions
    • Tags
    • Users
    • FAQs

    Footer

    © 2020 Question Bump. All Rights Reserved
    With Love by PianistProgrammer.

    Insert/edit link

    Enter the destination URL

    Or link to existing content

      No search term specified. Showing recent items. Search or use up and down arrow keys to select an item.